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Topic ClosedHow to fix IE7 if it crashes when you run it

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Fitzcarraldo View Drop Down
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Direct Link To This Post Topic: How to fix IE7 if it crashes when you run it
    Posted: January 05 2007 at 19:24
Today Internet Explorer 7 on my PC started crashing immediately after launching it. This happened every time I launched IE7, and sometimes resulted in one of those 'Report Problem To Microsoft' (or whatever they are called) windows, plus a lengthy upload of a logfile to Microsoft after some (but not all) of the crashes.

At first I thought the problem was caused by spyware, but a scan by all my anti-spyware tools showed my PC was clean. Eventually I fixed the problem, and below I explain two methods in case this problem happens to you in future and you want to resurrect IE7 rather than use another browser such as Firefox (which is a nice alternative to IE7).

I tried uninstalling IE7 and reinstalling it twice. I also tried uninstalling the Yahoo Toolbar. Neither of these cured the problem. By the way, each time I uninstalled IE7, IE6 was automatically restored and worked fine, but I'm used to IE7 and wanted to get it working again.


Eventually I managed to get IE7 working again, as follows:

1. Right-click on the IE7 icon on the desktop and select Start Without Add-ons.

2. Click on Tools and select Internet Options.

3. Click on the Advanced tab.

4. Click on the 'Restore advanced settings' button and the 'Reset...' button.

5. Exit IE7 and launch it again as normal.


Another method of fixing the problem is as follows:

1. Right-click on the IE7 icon on the desktop and select Start Without Add-ons.

2. Click on Tools and select Internet Options.

3. Click on Programs tab.

4. Click 'Manage add-ons' button.

5. Select the add-on that appears to be the cause of the crashing and click Settings|Disable or Delete ActiveX.

The trouble is, in my case the list of add-ons was long and it was not obvious which one/ones was/were causing the problem. After disabing and deleting various add-ons without curing the problem I gave up and used the first method described above, which worked first time without needing to guess which add-on was the culprit.


By the way, I read have read on the Web that the Google Toolbar or the Yahoo Toolbar also cause IE7 to crash this way on some PCs, and the solution in those cases is just to uninstall the Google/Yahoo Toolbar. In my case, uninstalling the Yahoo Toolbar did not fix the problem but you should try that too just in case.

Hope this is of help.

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Tony R View Drop Down
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Direct Link To This Post Posted: January 05 2007 at 19:28
Thanks for that Fitz.
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Direct Link To This Post Posted: January 05 2007 at 19:30
Now if only IE7 could work with PA the way Firefox does.
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Direct Link To This Post Posted: January 05 2007 at 19:36
actually the most effective solution for IE problems is using Firefox Tongue
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Direct Link To This Post Posted: January 05 2007 at 19:37
^^ Tis true. And its a long term solution as well. Tongue
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Direct Link To This Post Posted: January 06 2007 at 11:21
Originally posted by andu andu wrote:

actually the most effective solution for IE problems is using Firefox Tongue


yeah, I was gonna say that, glad someone else did.Wink
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Direct Link To This Post Posted: January 19 2007 at 16:03
Firefox 2.0 is great, very flexible.

Great add ons, Skins, Features, Better Security, Good AD blockers etc.

Why has IE7 changed the font on many sites, default writing or orginal writing seems to have it's own unique look with IE7, is this good or bad, I've seen this and I think it dosen't always work suiting a particular site.


Edited by PROGMAN - January 19 2007 at 16:04
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Direct Link To This Post Posted: January 19 2007 at 16:14
The only recommendable solution IMO: Use Firefox.Embarrassed
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Direct Link To This Post Posted: January 19 2007 at 16:28
Originally posted by MikeEnRegalia MikeEnRegalia wrote:

The only recommendable solution IMO: Use Firefox.


Why am I the only person that dislikes that browser?

I think it is a problematic,glitchy pos.
    


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Direct Link To This Post Posted: January 19 2007 at 16:38
I installed IE7.  Nevertheless I did not succeed more to do the copia/ incolla.  I sent a message to Tony R that Firefox advised myself.  I did the download and I should say that is 100 times better than IE!!!  

The address to unload Firefox (if have not it) is:  http://www.mozilla-europe.org/it/



Edited by MANDRAKEROOT - January 19 2007 at 16:38
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goose View Drop Down
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Direct Link To This Post Posted: January 21 2007 at 08:07
Originally posted by TheProgtologist TheProgtologist wrote:

Originally posted by MikeEnRegalia MikeEnRegalia wrote:

The only recommendable solution IMO: Use Firefox.


Why am I the only person that dislikes that browser?

I think it is a problematic,glitchy pos.
    

Try Opera then
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Direct Link To This Post Posted: January 21 2007 at 08:12
Originally posted by goose goose wrote:

Originally posted by TheProgtologist TheProgtologist wrote:

Originally posted by MikeEnRegalia MikeEnRegalia wrote:

The only recommendable solution IMO: Use Firefox.


Why am I the only person that dislikes that browser?

I think it is a problematic,glitchy pos.
    

Try Opera then


i'll second that   
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Direct Link To This Post Posted: January 26 2007 at 20:17
I tried Firefox on a school computer the other day and it wouldn't let me access the archives.
 
I tried a different browser and it worked just fine.
 
 
 
I personally have nothing against firefox (I just have IE), but thought it would be an interesting anecdote.
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